Easier than ever: Online purchasing of new Renault
Following the successful introduction of the Renault Virtual Showroom which has seen thousands of calls placed by customers and hundreds of individual vehicle walkarounds by dedicated Renault Gurus since the middle of April, Renault’s breadth of options for researching and buying a new car has expanded dramatically.
After adding its Select & Collect stock pages via www.renault.co.uk in the middle of May, the new Renault Buy Online option to complete the full purchase is a significant piece of the puzzle in Renault’s comprehensive online sales options. Significant interest in Renault’s latest models is backed up by a suite of helpful and innovative tools to make the process as easy as possible – customers can complete the whole purchase online and take delivery in as little as a couple of weeks.
Using Renault Buy Online, customers are able to choose from the latest models across the Renault car range including All-New Clio, New ZOE, All-New Captur, Kadjar and the latest New Megane Hatch and Sport Tourer. Customers can configure their vehicle with the added benefit of being able to complete a finance application and sign finance documents for those purchasing via Renault Finance. A full finance calculator is available to agree terms, enabling customers to adjust key parameters such as the deposit and monthly payments to suit their needs. Online support is available through the whole process via a chat function, providing direct access to the customer services team.
Vincent Tourette, Managing Director, Groupe Renault UK, commented: “We are seeing more customers wanting to complete more of their purchase online. Alongside our Virtual Showroom, we are supporting the traditional physical customer journey with the ability to do everything digitally from the comfort of your own home. We believe that this will become an increasingly useful tool, not only in the future but at present given the current nationwide restrictions."
Renault’s online sales tools work hand-in-hand with each other, giving the customer ultimate flexibility and the same level of quality experience they would normally receive in a phyical showroom. With the Virtual Showroom, customers can talk to a Renault Guru and ask any questions they have while viewing a vehicle in real-time. They can then follow up the purchase by choosing to use Renault Buy Online having fully researched their new vehicle. For those who may not be able to purchase online, Renault Select and Collect, plus direct contact over the phone to a Renault dealer, means there’s always a way to get behind the wheel of a new Renault.